Purpose, progression and making a difference
Carol Holton, an integral and longstanding member of the Collins Hume team, has decades of experience in professional services.
She joined Collins Hume in 2001 as a receptionist and worked her way up to becoming Executive Assistant to Founding Partner, John Collins, bringing a wealth of knowledge and expertise to the firm. Since John’s retirement in 2021, Carol now acts as Collins Hume's Business Host.
At Collins Hume, Carol is responsible for managing our trust account, ensuring that matters with the tax office and banks are progressed efficiently, and keeping client affairs running smoothly. She is also the self-proclaimed "mother" of the firm and has seen it grow and evolve over the years.
Carol takes pride in working for an organisation that values its employees and encourages them to learn and grow.
“Collins Hume is a great company to work for,” says Carol. “We look out for each other like a family and enjoy working and learning new things, and being given the opportunity to improve.”
“Variety in my role has always been important. From the time I started, I have never stopped learning and gaining a broad knowledge of the different things we do, like our move to cloud accounting.”
Carol believes that approachability, friendliness, and professionalism set Collins Hume apart in the Northern Rivers area. She is confident in the firm's ability to set the pace for accountants in the region and is proud to be a part of a team that is continuously progressing.
“I think we’re always trying to improve and learn by surrounding ourselves with the best people we can. Seeing our younger team come through and celebrating their achievements has made the Collins Hume family grow and strengthened our reputation for all the clients who rely on our expertise, services and technology in this region.”
Aside from her role as Business Host, Carol also provides backup for front-end phone overflow in the office, connecting her to her reception roots and keeping her in touch with all Collins Hume’s clients.
Carol's passion for continuous learning and professional growth, combined with dedication to her role make her a valuable member of the team. Her experience, skills and commitment have helped shape Collins Hume into the successful accounting business it is today. Outside of work Carol loves spending time with her family, especially her grandchildren, playing poker and reading.
Carol Holton hails from Auckland but moved to Australia in the 1980s and was soon snapped up into a publishing sector role in Sydney. After stints in insurance, construction and as a legal secretary, Carol wended her way north and joined the Collins Hume team in 2001. Carols holds a Certificate IV in Frontline Management.
(Article image: Carol, pictured with Selina Atkinson, was a coconspirator in the organisation of John Collins' retirement party)
Copyright 2023. Collins Hume Accountants & Business Advisors. Ballina & Byron Bay NSW
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